In this episode of Tech It To The Limit, hosts Sarah Harper and Elliot Wilson revisit generational myths in digital health and reveal why age isn’t the real barrier to adoption. Through their new game, Fact Check Fever, and a deep dive into the Capability-Motivation-Context (CMC) framework, they show how design, usability, and trust matter far more than birth year. From busting stereotypes to exploring how health systems can design with users, not for them, it’s a witty, insightful look at the future of inclusive, human-centered innovation. Key Takeaways Generational myths don’t hold up: Boomers use portals, Gen Z cares about privacy, and every group struggles with clunky design, not just “digital natives.” Design trumps demographics: Adoption isn’t about age, it’s about usability, accessibility, and human-centered design. Follow the CMC framework: Capability, motivation, and context, not birth year, to predict whether people engage with health tech. Health equity requires intention: Neutral AI does not exist; equity has to be actively built into technology. The biggest unifier isn’t age: A diagnosis, condition, or shared health journey brings people together across generations more than labels like Boomer or Gen Z. In this episode: [00:00:13] Welcome & episode introduction [00:00:55] Recap of Mayo Clinic live show [00:02:36] Looking ahead to HLTH: speakers, tracks, and the health tech “fashion week” vibe [00:05:08] Conference tracks & awards 00:07:13] Launching Fact Check Fever: busting myths on portals, EHR burnout, Gen Z TikTok habits, and more [00:07:37] Fact Check Fever: generational myths & data [00:19:24] Break for fake sponsor: Patient Portal Plus Plus [00:20:44] Sincere segment: CMC framework for health tech adoption [00:22:24] Deep dive: CMC framework explained [00:31:17] Designing with, not for, users [00:35:31] Break for fake sponsor: Bias Focals [00:37:14] Spicy Nugs: co-host lightning round [00:46:41] Closing thoughts, HLTH call-to-action, and Elliot’s health tech haiku Resources Tech It To The Limit Podcast https://www.techittothelimit.fun/ https://podcasts.apple.com/us/podcast/tech-it-to-the-limit/id1693838523 Sarah Harper LinkedIn -https://www.linkedin.com/in/sarahbethharper Elliott Wilson LinkedIn - https://www.linkedin.com/in/matthewelliottwilson Mentioned Wonder Years Episode Elizabeth Boudreau Episode Dr. Katie Boston-Leary Episode

In this episode of Tech it to the Limit, Dr. Rachel Harrington (NCQA) joins hosts Sarah Harper and Elliott Wilson to unpack how digital tools are reshaping healthcare—and why equity must be part of the equation. From fixing biased data to evolving HEDIS and designing with communities, it’s a sharp look at the future of human-centered, tech-powered care. Key Takeaways Start with the right data: If we don’t ask the right questions and reflect real diversity, we’re guessing, not solving. Co-create with communities: Don’t design for people—design with them to build solutions that actually work. Go beyond broad stats: Break down the data to see what different groups really need. Tackle the root causes: Health isn’t just about doctors—it’s about housing, food, transport, and more. Act, don’t just assess: Finding problems is easy. Solving them takes real action. In this episode: [00:00:00] Welcome to Tech it to the Limit [00:01:43] Insights from the Mayo Clinic AI Summit [00:04:05] Segment spotlight – “Guess That Quality Data Acronym”: [00:11:05] Conversation with Dr. Rachel Harrington, NCQA: advancing equity through data and measurement [00:26:15] Collaborating across sectors: the importance of community-based partnerships [00:27:12] Stratification and the role of data transparency in identifying quality gaps [00:27:44] Transitioning to HEDIS: why equity must be embedded in quality measurement [00:29:15] The impact of race and ethnicity stratification in performance metrics [00:32:13] Aligning incentives across payers, providers, and systems for greater accountability [00:39:12] Designing for equity: avoiding bias in digital health tools through inclusive development [00:42:57] A call to action: how digital health leaders can make equity core to their strategy [00:46:02] Final reflections and key insights Our Guest Dr. Rachel Harrington is the Assistant Vice President of Health Equity at the NCQA, where she leads the Equity and HEDIS initiative. With a Ph.D. in pharmacy systems and a background in regulatory science, health economics, and public policy, Rachel has a wealth of experience in healthcare data, quality improvement, and social determinants of health. Her work ensures that healthcare systems deliver equitable, effective care for all communities. Resources https://www.ncqa.org/ https://www.linkedin.com/in/rachel-harrington https://www.ummhealth.org/about-us/we-ask-because-we-care Tech It To The Limit Podcast https://www.techittothelimit.fun/ https://podcasts.apple.com/us/podcast/tech-it-to-the-limit/id1693838523 Sarah Harper https://www.linkedin.com/in/sarahbethharper Elliott Wilson https://www.linkedin.com/in/matthewelliottwilson https://www.flyingpigconsulting.org/about-flying-pig

In this episode of Tech It to the Limit, Sarah Harper and Elliott Wilson chat with Elizabeth Boudreau, ex-AWS exec and co-founder of Practical Acceleration. They kick off with a satirical “SnoreSense” pitch, then dive into real talk on building meaningful healthcare tech, covering equity, trust, and designing for life’s seasons. Honest, smart, and full of heart—don’t miss it. Key Takeaways Tech equity starts at the margins. Building inclusive digital health solutions means designing first for the communities most often left out. Not only is it ethical, it's a smart strategy. Startups need soul and structure. Elizabeth encourages founders to reject burnout culture and instead design businesses that align with their energy, values, and the season they’re in. AI needs boundaries and trust. Success in health tech is about more than algorithms; it’s about solving real problems, with real people, in ways that build confidence and connection. Talk to the people you're building for. Your user knows what’s broken. You just have to ask. Assume less. Ask more. Build better. In this episode: [00:00:00] Introduction: July birthdays, post-Pride recovery, and co-host reunion in NYC [00:02:37] Startup satire: “Snore Sense” pitch parody AI pillows, shame graphs, and FDA awareness [00:08:18] Interview with Elizabeth Boudreaux, Co-Founder of Practical Acceleration [00:11:30] What is tech equity? Designing with, not just for, underserved communities [00:16:50] AI hype cycle: The danger of black box solutions in healthcare [00:18:00] The future of tech that disappears—ambient voice and reconnection at the bedside [00:19:55] Women in tech: Navigating leadership, equity at home, and saying yes to the unknown [00:26:07] A day in the life of a founder: Lists, calendars, and no such thing as “typical” [00:30:04] Redefining success: Building companies that match your life stage [00:35:35] Behind the scenes: Putting HIPAA data in the public cloud for the first time [00:40:50] Founder advice: Talk to your user, challenge your assumptions, solve real problems [00:45:12] Wise Nuggets: Career truths, growth seasons, and the ROI of building slow Our Guest Elizabeth Boudreau is co-founder of Practical Acceleration, a firm that helps health tech companies scale with purpose. A digital transformation leader, she previously drove U.S. healthcare strategy at AWS, launching its first consumer diagnostics product during COVID-19. With a career built on innovation and inclusion, Elizabeth has led HIPAA-compliant cloud projects, championed techquity, and advised both startups and governments. Her mantra: success isn’t about the grind, it’s about building a life that works. Resources Elizabeth Phillips Boudreau https://www.linkedin.com/company/practical-acceleration https://www.linkedin.com/in/elizabethboudreau Tech It To The Limit Podcast https://www.techittothelimit.fun/ https://podcasts.apple.com/us/podcast/tech-it-to-the-limit/id1693838523 Sarah Harper https://www.linkedin.com/in/sarahbethharper Elliott Wilson https://www.linkedin.com/in/matthewelliottwilson https://www.flyingpigconsulting.org/about-flying-pig

In this special Pride Month episode of Tech It to the Limit, co-hosts Sarah Harper and Elliott Wilson take a heartfelt and eye-opening look at LGBTQ+ health equity, inclusive tech, and what it means to lead authentically in today's healthcare landscape. The episode features an in-depth interview with Jason Bellett, Co-Founder and Chief Business Officer at Eko Health, whose intelligent stethoscope technology is changing how providers detect heart disease. Jason shares his journey as an openly gay health tech founder, explores the intersection of innovation and equity, and issues a call to action for leaders across tech and healthcare. Key Takeaways LGBTQ+ healthcare history reveals hard-fought progress—from criminalization to legal protections—but the fight for equity continues amid new threats to rights and access. Eko Health’s digital stethoscope is transforming cardiopulmonary care by combining AI, FDA-cleared algorithms, and accessible design for early detection of heart disease. Algorithmic equity matters: Jason emphasizes the importance of representative training datasets and collaboration with diverse health systems to reduce bias in AI. Authentic leadership in healthcare requires courage and visibility, especially in times when conformity is rewarded and DEI efforts are under attack. Private sector leadership must fill the gap left by public rollbacks in rights—by building inclusive workplaces, equitable technologies, and systems of dignity. In this episode: [00:00:00] Introduction to Pride Month and the need for queer health visibility [00:01:25] New segment:Holz Check segment: A timeline of LGBTQ+ healthcare rights [00:08:27] Spotlight on 10+ health tech companies advancing queer care [00:12:28] Interview with Jason Bellett, Co-Founder of Eko Health [00:15:30] What is an intelligent stethoscope? The future of smart diagnostics [00:20:15] Equity in AI: Building fair, representative medical algorithms [00:25:35] The role of Eko in smart hospitals and virtual care [00:27:46] Founder reflections: What Jason wishes he knew a decade ago [00:31:05] Leading authentically as an openly gay tech founder [00:34:14] Advice for LGBTQ+ early-career professionals in health tech [00:38:45] Jason’s call to action for DEI and industry leadership [00:42:22] Spicy Nuggets lightning round: Buzzwords, pride, and cooties Resources and Links Tech It To The Limit Podcast https://podcasts.apple.com/us/podcast/tech-it-to-the-limit/id1693838523 Jason Bellett LinkedIn: https://www.linkedin.com/in/jason-bellet Eko Health: https://www.ekohealth.com/ Pride Month Spotlights Folks Health: folkshealth.com Plume Health: getplume.co QueerDoc: queerdoc.com OutCare Health: outcarehealth.org Howard Brown Health: howardbrown.org Mazzoni Center: mazzonicenter.org Fenway Health: fenwayhealth.org Euphoria Apps: euphoria.lgbt MyLabBox: mylabbox.com For Them: forthem.com Equality MD: equalitymd.com Sarah Harper LinkedIn: https://www.linkedin.com/in/sarahbethharper/ Elliott Wilson LinkedIn: https://www.linkedin.com/in/matthewelliottwilson/ Flying Pig Consulting: https://www.flyingpigconsulting.org/about-flying-pig

In this Nurses’ Month special episode, Tech It to the Limit co-hosts Sarah Harper and Elliott Wilson honor nurses for their dedication and pivotal role in healthcare innovation. This episode explores the ongoing challenges in digital healthcare technology, the mistakes made by overlooking nurses in tech design, and offers a behind-the-scenes look at how we can create nurse-centered designs to improve healthcare systems. They also interview Dr. Katie Boston-Leary, Senior VP of Equity and Engagement at the American Nurses Association, who brings over 30 years of leadership experience to discuss how health tech can better serve nurses and patients alike. Key Takeaways The importance of nurse-centered design in healthcare tech and why it’s essential for designers to involve nurses throughout the entire product lifecycle How AI and automation in healthcare tools are often ineffective without input from nurses, leading to errors and inefficiencies The impact of gender bias and misogyny in technology development, contributing to the underrepresentation of nurses in health tech decision-making The need for empathy in leadership, where healthcare leaders must engage with their teams, understand their challenges, and adapt technology to support—not replace—human connection Dr. Katie Boston Leary’s insights into diversity, equity, and inclusion (DEI) in healthcare, and how healthcare leaders should be responsible for both the intent and impact of their decisions In this episode: [00:00:00] Introduction to Nurses Month & Why It’s Important to Highlight Nurses in Tech [00:02:05] New Segment: Tech That Didn’t Ask a Nurse, Highlighting Tech Blunders [00:05:00] The Rounding App Blunder: Too Many Logins & Not Enough Streamlining [00:08:30] Smart Beds That Aren’t So Smart: Alarm Fatigue and Safety Risks [00:11:00] AI Clinical Documentation: Too Many Errors for Nurses to Fix [00:14:30] Scheduling Bots: Prioritizing Cost, Not Care, The Scheduling Nightmare [00:17:00] Why nurse-centered design matters and how it benefits patient outcomes [00:20:00] Interview with Dr. Katie Boston Leary: Nurses Leading the Charge for Change in Health Tech [00:23:30] The Role of DEI in healthcare leadership and tech development [00:27:00] How to approach repairing trust in technology and healthcare [00:30:30] Empathy, collaboration, and leadership: Building a better tech ecosystem for healthcare [00:35:00] Key action steps for tech developers and healthcare leaders [00:38:00] Wrapping up Nurses Month & Honoring Healthcare Workers [00:40:30] Closing Remarks: Stay Tuned for Next Month’s Episode Resources and Links Tech It To The Limit Podcast https://podcasts.apple.com/us/podcast/tech-it-to-the-limit/id1693838523 Dr. Katie Boston-Leary LinkedIn: https://www.linkedin.com/in/katiebostonleary American Nurses Associations: https://www.nursingworld.org/ Sarah Harper LinkedIn: https://www.linkedin.com/in/sarahbethharper/ Elliott Wilson LinkedIn: https://www.linkedin.com/in/matthewelliottwilson/ Flying Pig Consulting: https://www.flyingpigconsulting.org/about-flying-pig

In this first-ever video episode of Tech It to the Limit, co-hosts Sarah Harper and Elliott Wilson welcome special guests Leo Chen, U.S. lead at Engineered Arts, and Ameca, one of the world’s most advanced humanoid robots. Together, they dive into how humanoid robots might augment care delivery, bring joy to elder communities, and redefine digital companionship. The conversation blends deep tech insights with punchy humor, live impressions, and even a robotic roast. From rethinking patient intake to the ethics of AI in medicine, this episode explores the frontier of human-machine collaboration in healthcare with some unforgettable voice cloning and dance moves from Ameca along the way. If you’re a healthcare innovator, technologist, or just curious about where robots fit into your hospital system (or podcast), this is one not to miss. Key Takeaways How humanoid robots like Ameca can support—but not replace—human healthcare workers The role of facial expressions and physical presence in building trust with patients Why latency matters more than perfect accuracy in real-time robot interactions How Engineered Arts uses “personality prompting” instead of separate AI models The potential of humanoids in elder care, education, and medical simulation Why training LLMs locally is crucial to responsible healthcare AI adoption The sticky ethics of decision-making, bias, and liability in AI-driven care “Digital diplomats,” not bouncers—how robots can help de-escalate tense clinical moments Behind the scenes of Ameca’s voice cloning, personality shifts, and dance demo Why “bringing joy” is a valid mission statement for human-centric robotics In this episode: [00:00:00] First video episode – why Ameca had to be on camera [00:02:27] Sarah & Elliott’s favorite “tweezer nuggets” from the interview [00:05:04] Meet Leo Chen and Ameca, the humanoid robot [00:08:22] Ameca’s dad joke debut and bedside ambitions [00:09:06] How humanoids can support eldercare, simulation, and intake [00:11:33] The power of facial expressions in human-robot connection [00:15:40] Where automation ends and empathy begins [00:18:36] Ameca’s multilingual skills and patient-facing roles [00:21:00] Under the hood: prompting LLMs and voice cloning [00:25:00] Bias, liability, and the ethics of decision-making [00:30:05] Emotional intelligence: simulated or sincere? [00:34:57] Why Ameca is a “digital diplomat,” not a robot bouncer [00:38:00] Funding and scaling humanoids in healthcare [00:41:06] Elliott gets roasted—and secretly loves it [00:43:00] What keeps Leo up at night about robotics [00:46:08] Final thoughts: accountability, humanity, and being excellent Resources and Links Tech It To The Limit Podcast https://podcasts.apple.com/us/podcast/tech-it-to-the-limit/id1693838523 Leo Chen LinkedIn: https://www.linkedin.com/in/leoofchen/ Engineered Arts: https://engineeredarts.com/about-us/meet-the-team/ Ameca: https://www.instagram.com/amecatherobot/p/CXBU0ncjgX5/ Sarah Harper LinkedIn: https://www.linkedin.com/in/sarahbethharper/ Elliott Wilson LinkedIn: https://www.linkedin.com/in/matthewelliottwilson/ Flying Pig Consulting: https://www.flyingpigconsulting.org/about-flying-pig